24/7 Helpdesk Support

When you're running a busy clinic, IT disruptions aren't just annoying—they're a risk to patient care and operations. At ClinicIT Solutions, we provide round-the-clock helpdesk support tailored specifically for Australian healthcare professionals. Whether it's a software issue, printer problem, or emergency downtime, our local team is ready to assist immediately.

Rapid IT Support, Anytime

• Phone, email, and remote support channels available 24/7
• Fast response SLAs tailored to clinical urgency
• Full issue tracking with incident reporting
• Clear communication and follow-ups every step of the way

We Know Your Clinical Tools

We specialize in supporting your day-to-day clinical software including Best Practice, MedicalDirector, Genie, Zedmed, and allied health platforms. Our technicians are trained to resolve issues fast—without wasting your team’s time.

Onsite Support Available

Located in Perth and serving nationwide via remote systems, we also provide onsite response in select regions for hardware issues, networking faults, or full IT refreshes.

Support for the Entire Practice

• Reception and admin systems
• Secure Wi-Fi, internet, and router problems
• Remote access & VPN troubleshooting
• Phone systems and NBN connectivity

Let your staff focus on patient care while we handle the tech. One call. One email. Instant help.