Electronic Health Records

Deploy user-friendly electronic health records with real-time access and sharing across providers. Bridge digital communication gaps between GPs, hospitals, and patients for seamless, coordinated care.

100% Digital Records
Instant Access & Sharing
My Health Record Integrated

Paper Records Are Killing Patient Care

Disconnected health records create dangerous gaps in patient care and waste valuable time for Australian healthcare providers

Fragmented Patient History

Critical patient information scattered across paper files, different systems, and multiple providers. Doctors make decisions without complete medical histories, risking patient safety.

Risk: Missed diagnoses, medication errors, adverse events

Time-Consuming Administration

Staff spend hours filing, retrieving, and organizing paper records. Doctors waste consultation time looking for previous test results and referral letters.

Impact: 25% less time for patient care

Poor Care Coordination

GPs, specialists, and hospitals can't easily share patient information. Test results get lost, referrals are delayed, and treatment plans aren't coordinated.

Impact: Duplicate tests, delayed care, frustrated patients

Storage & Access Issues

Physical storage takes valuable practice space. Files get misplaced or damaged. Remote access during emergencies or after-hours is impossible.

Impact: Emergency care delays, storage costs

Complete Digital Health Records

Seamless, secure, and accessible patient information that enhances care quality and improves practice efficiency

Patient Record
GP Clinic
Consultations
Prescriptions
Referrals
Hospital
Admissions
Discharge
Emergency
Specialists
Reports
Treatment
Follow-up
Pharmacy
Medications
Dispensing
Interactions
Patient Portal
Results
Appointments
Messages

EHR Transformation Benefits:

  • Complete patient history at your fingertips
  • Real-time sharing with specialists and hospitals
  • Automated alerts for drug interactions and allergies
  • Integrated My Health Record access
  • Mobile access for emergencies and home visits
  • Patient portal for direct communication

Real Patient Care Improvements

How digital health records have transformed patient outcomes in Australian medical practices

Scenario: Emergency Department Access

Royal Perth Hospital

The Crisis:

A diabetic patient arrived unconscious at RPH emergency department. Without access to GP records, ED doctors didn't know about recent medication changes, allergies, or current HbA1c levels. Treatment was delayed while trying to contact the GP after hours.

Our EHR Solution:

  • Instant ED access to complete GP medical records
  • Real-time medication list with recent changes
  • Allergy alerts prominently displayed
  • Recent pathology results available immediately
  • Chronic disease management plans accessible
  • Emergency contact information readily available

Result:

Treatment started within 15 minutes instead of 2+ hours. Patient's hypoglycemia treated appropriately with full knowledge of diabetes management plan.

Scenario: Multi-Specialist Coordination

Complex Cancer Care

The Challenge:

A patient with breast cancer was seeing an oncologist, surgeon, radiologist, and GP. Each provider had different pieces of information. Test results, treatment plans, and medications weren't coordinated, leading to contradictory advice and delayed treatment.

Our Coordination Platform:

  • Shared patient record accessible by all providers
  • Real-time treatment plan updates
  • Integrated imaging and pathology results
  • Medication reconciliation across all providers
  • Care team messaging and collaboration tools
  • Patient timeline with all appointments and treatments

Result:

Treatment commenced 3 weeks earlier with perfect coordination between all specialists. Patient experienced better outcomes with integrated care approach.

Scenario: Chronic Disease Management

Perth Family Practice

The Challenge:

Managing 200+ diabetic patients with paper records was overwhelming. Doctors couldn't easily track HbA1c trends, medication adherence, or identify patients overdue for screenings. Many complications went undetected until serious.

Our Chronic Disease Solution:

  • Automated patient registries for chronic conditions
  • Clinical decision support with alerts and reminders
  • Trend analysis and graphical displays of key metrics
  • Automated recall systems for overdue appointments
  • Population health management tools
  • Quality improvement metrics and reporting

Result:

95% of diabetic patients now meeting targets vs 60% previously. Complications reduced by 40% through proactive management and early intervention.

Scenario: Enhanced Patient Engagement

Modern Family Medicine

The Challenge:

Patients frequently called asking about test results, forgot medication instructions, and missed follow-up appointments. Staff spent hours answering routine questions instead of focusing on patient care.

Our Patient Portal Solution:

  • Secure patient portal with test result access
  • Automated appointment reminders via SMS/email
  • Medication lists with instructions and refill requests
  • Secure messaging between patients and providers
  • Educational resources tailored to patient conditions
  • Online appointment booking and rescheduling

Result:

75% reduction in routine phone calls and 90% patient satisfaction with portal access. Staff freed up for more valuable patient care activities.

Scenario: Clinical Decision Support

Busy Urban Practice

The Challenge:

In a high-volume practice, doctors were missing drug interactions, contraindications, and guideline-recommended screenings. Near-miss events occurred with incompatible medications being prescribed.

Our Decision Support System:

  • Real-time drug interaction checking
  • Allergy and contraindication alerts
  • Clinical guideline reminders
  • Dose adjustment recommendations
  • Preventive care reminders
  • Evidence-based treatment suggestions

Result:

Zero medication errors in 18+ months and 95% compliance with preventive care guidelines. Doctors feel more confident with comprehensive decision support.

Comprehensive EHR Features

Everything you need for complete digital health record management and superior patient care

Core EHR Functions

Patient Demographics & History
Clinical Notes & Templates
ePrescribing & Medication Management
Appointment Scheduling
Integrated Billing & Claims
Clinical Reporting & Analytics

Clinical Decision Support

Drug Interaction Alerts
Allergy & Contraindication Warnings
Chronic Disease Management
Preventive Care Reminders
Clinical Calculators & Tools
Evidence-Based Guidelines

Integration & Sharing

My Health Record Integration
Hospital System Connectivity
Pathology Result Integration
Radiology & Imaging Access
Specialist Communication
Secure Health Information Exchange

Patient Engagement

Patient Portal Access
Mobile App Integration
Secure Patient Messaging
Appointment Reminders
Patient Education Resources
Personal Health Dashboards

Our 6-Phase EHR Implementation

Systematic deployment ensuring smooth transition from paper to digital with comprehensive staff training

1

Workflow Analysis

Deep dive into your current clinical workflows, identifying inefficiencies and designing optimal digital processes.

  • Current workflow mapping
  • Staff interview sessions
  • Inefficiency identification
  • Future state design
Duration: 2 weeks
2

System Configuration

Customize EHR templates, forms, and workflows to match your practice's specific needs and preferences.

  • Clinical template customization
  • Medication database setup
  • Decision support configuration
  • Integration testing
Duration: 2-3 weeks
3

Data Migration

Secure transfer of existing patient records, ensuring data integrity and maintaining complete medical histories.

  • Patient demographic migration
  • Historical record scanning
  • Data validation and cleanup
  • Quality assurance testing
Duration: 3-4 weeks
4

Staff Training

Comprehensive training program ensuring all staff are confident and competent with the new EHR system.

  • Role-based training programs
  • Hands-on practice sessions
  • Workflow simulation training
  • Super-user development
Duration: 2 weeks
5

Go-Live Support

Intensive on-site support during the critical first weeks of EHR operation, ensuring smooth transition.

  • On-site technical support
  • Workflow optimization
  • Issue resolution
  • Performance monitoring
Duration: 2 weeks
6

Optimization & Growth

Ongoing optimization, advanced feature rollout, and continuous improvement to maximize EHR benefits.

  • Performance optimization
  • Advanced feature deployment
  • Quality measure reporting
  • Continuous improvement
Duration: Ongoing

Ready to Go Paperless?

Transform your practice with comprehensive electronic health records that improve patient care, increase efficiency, and ensure compliance. Get a free EHR readiness assessment.

Complete digital records
Seamless provider sharing
Patient portal access

Free EHR Readiness Assessment

We'll contact you within 4 hours to schedule your assessment.